FAQs – Zippy Pantry

FAQs

Find the answers you need in a zip!

About Zippy Pantry

Zippy Pantry is a marketplace and discovery platform for pantry staples, snacks, supplements and beverages rooted in joy and community.
Zippy means bright, fresh, or lively, which is how we want your experience to be! We’ve crafted an assortment where everyone can find something to fit their tastes, lifestyle preferences, and that fills them with joy to use and consume. This platform and community belong to everyone; we’re so glad you’re here!

About My Order

Please allow vendors two business days to ship out your items.
If your order contains products from more than one brand on Zippy Pantry, your items may ship at different times and from different locations. Each vendor that you’ve purchased from fulfills your order individually, although you will only be charged one combined shipping fee for your entire order. You'll receive a shipping notification for each shipment in your order.
Once a vendor ships out your order, you will receive a unique tracking number for each shipment. If you’ve ordered from multiple vendors, you will receive a shipping notification from each one.

Returns

Oh no! We’d love to help you with that. While we don’t accept returns, we’re more than happy to help you with any issues you have with the product and provide either a credit or replacement. Please contact hi@zippypantry.com for any concerns.